Privacy Policy | Augustus Global Group

Who we are

Augustus Global Group LLC ("Augustus", "we", "us") is a Florida limited liability company located at 1731 Holton Rd, Lakeland, FL 33810, United States. This policy explains what personal information we collect through this website, our apps and the digital products we sell, how we use it and the choices you have. Some of our apps publish their own privacy notice; for that app, its notice applies together with this one.

Information we collect

Information you give us. When you contact us or use the contact form: your name, email address, company and message. When you buy from us: your name, email address, phone number if requested at checkout, billing country and the details of your order.
Payment information. Payments are processed by Stripe, Inc. through our checkout provider. Your card number is entered directly into Stripe's secure fields; we never see or store full card numbers.
Account and app data. If you create an account in one of our apps, the information you choose to store there, as described in that app.
Technical and usage data. Basic device and connection information, such as IP address, browser type and pages visited, collected by our hosting and analytics providers. On some sales and checkout pages we also use advertising and analytics tools (for example the Meta Pixel and UTMify) to measure which campaigns lead to purchases.

How we use it

To deliver the products you buy, give you access and provide customer support.
To process payments, refunds and disputes, and to prevent fraud.
To answer messages and run projects you ask us about.
To improve our website, apps and offers, and to measure our advertising.
To send service emails about your order or account. We send marketing emails only where allowed, and every marketing email has an unsubscribe link.
To comply with legal, tax and accounting obligations.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the business, under contracts that limit how they may use it: payment processing (Stripe), checkout and order management, hosting and security (Cloudflare), email delivery, analytics and advertising platforms, and professional advisers. We may also disclose information when required by law or to protect our rights, and to a successor if the business is sold or reorganized.

Cookies and similar technologies

We use cookies and similar technologies that are necessary for the site and checkout to work, and, on sales pages, analytics and advertising technologies. You can block or delete cookies in your browser settings; some features may not work without them.

How long we keep it

We keep personal information for as long as needed to provide our products and support, and as required for legal, tax and dispute purposes, typically up to seven years for order records. Contact form messages are kept for up to two years unless they become part of a project.

Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop marketing emails, by writing to support@augustusglobalgroup.com. Depending on where you live, for example in California, the European Union or the United Kingdom, you may have additional rights, including the right to know what we collect, to data portability, to object to certain processing, and to opt out of the use of your information for targeted advertising. We will not discriminate against you for exercising these rights. We may need to verify your identity before acting on a request.

Security

We use encryption in transit, access controls and reputable providers to protect your information. No system is perfectly secure, so we cannot guarantee absolute security.

International transfers

We are based in the United States, and our providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards for these transfers.

Children

Our website, apps and products are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy. The date at the top shows when it last changed, and material changes will be highlighted on this page.

Contact

Augustus Global Group LLC, 1731 Holton Rd, Lakeland, FL 33810, United States. Email support@augustusglobalgroup.com. Phone +1 (407) 800-9769.