Refund Policy

30-day money-back guarantee

If you are not satisfied with a digital product you bought from us, you can ask for a full refund within 30 days of the purchase date. This applies to each product separately, including any additional offer you accepted after your first purchase. No complicated conditions: tell us it did not work for you.

Subscriptions

• You can cancel at any time. Cancellation stops future renewals, and you keep access until the end of the period already paid.
• The first payment of a subscription is covered by the 30-day guarantee.
• If a renewal was charged and you did not mean to continue, ask within 14 days of that renewal and we will refund it.

How to ask for a refund

1. Email support@augustusglobalgroup.com from the address you used to buy, or include it in the message.
2. Tell us the product name and the approximate date of purchase.
3. We confirm by email, usually within one business day.

When the money comes back

Approved refunds go back to the original payment method. Your bank usually shows the credit within 5 to 10 business days, depending on the card issuer. When a refund is issued, access to the refunded product ends.

Before opening a dispute

Please contact us before disputing a charge with your bank. A refund through us is faster than a bank dispute, and we answer every request.

Custom software projects

Payments for custom development work are governed by the written agreement for that project, not by this policy.

Contact

Email support@augustusglobalgroup.com. Phone +1 (407) 800-9769. Augustus Global Group LLC, 1731 Holton Rd, Lakeland, FL 33810, United States.